Shipping policy
SHIPPING POLICY
At PlusCombos, we work with third-party suppliers and fulfillment partners to ship our products directly to our customers. Because products may be fulfilled from different locations, shipping times and carriers may vary depending on the product, destination, and fulfillment partner.
ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment has been successfully received.
Processing times may be longer during holidays, promotional periods, high-volume periods, or due to circumstances beyond our control.
SHIPPING RATES
We offer the following shipping options:
• Orders of $125 or more: FREE STANDARD SHIPPING
• Orders under $125: Standard shipping rates are calculated and displayed at checkout.
If an order contains products fulfilled by different suppliers, the order may be shipped in multiple packages. In some cases, separate shipping charges may apply to different shipments.
SHIPPING TIMES
Standard delivery times generally range from 3–10 business days after the order has been processed.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, supplier processing time, weather, holidays, customs, and other circumstances beyond our control.
Some products may have different estimated delivery times. When applicable, the estimated delivery time will be displayed on the product page or at checkout.
ORDER TRACKING
When tracking information is available, it will be provided to you by email after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives the package.
MULTIPLE SHIPMENTS
Because PlusCombos uses third-party suppliers and fulfillment partners, products in the same order may be shipped separately and may arrive at different times.
You may therefore receive multiple tracking numbers and multiple packages for a single order.
SHIPPING ADDRESS
Customers are responsible for providing an accurate and complete shipping address at checkout.
PlusCombos is not responsible for delays, additional shipping costs, or delivery failures resulting from an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address after placing an order, contact us as soon as possible at:
support@pluscombos.com
We cannot guarantee that an address can be changed after an order has entered processing or shipping.
DELIVERY DELAYS
Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside of PlusCombos's control.
These circumstances may include severe weather, carrier delays, holidays, customs processing, transportation disruptions, incorrect addresses, or other unforeseen events.
If your order appears to be delayed, please contact us at support@pluscombos.com and we will assist you as appropriate.
LOST, DAMAGED OR MISSING PACKAGES
If your package appears to be lost, damaged, or delivered but cannot be located, please contact us at support@pluscombos.com.
We may request your order number, tracking information, photographs, or other information needed to investigate the shipment.
We will work with the applicable carrier or fulfillment partner to determine the appropriate resolution.
INTERNATIONAL SHIPPING
International shipping availability varies by product and destination.
Customers are responsible for any customs duties, taxes, import fees, or other charges that may apply to international shipments unless otherwise stated at checkout.
CONTACT
If you have questions about shipping or your order, please contact us at:
PlusCombos
support@pluscombos.com
https://pluscombos.com